Airbirds Private Limited

Last Updated: March 2026

At Airbirds Private Limited, we aim to deliver products to our customers in a safe and timely manner. This Shipping Policy outlines our order processing and delivery timelines.

1. Order Processing

All orders placed on our website are subject to verification and acceptance.

Orders are typically processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

2. Domestic Shipping (India)

For orders shipped within India, the estimated delivery time is:

10 to 15 business days

Delivery timelines may vary depending on:

• Customer location
• Product availability
• Courier partner operations
• Unexpected logistical delays

3. International Shipping

For orders shipped outside India, the estimated delivery time is:

Up to 30 business days

International shipments may be affected by:

• Customs clearance procedures
• Import regulations of the destination country
• International courier partner timelines

Customers are responsible for complying with the import laws of their country.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before completing the order.

Shipping costs may vary depending on:

• Delivery location
• Product weight or size
• International shipping requirements

5. Order Tracking

Once an order has been shipped, customers may receive a shipping confirmation email along with tracking details, where available.

Tracking availability depends on the courier partner used for delivery.

6. Delivery Delays

While we strive to deliver orders within the estimated timelines, delays may occur due to circumstances beyond our control, including:

• Courier or logistics delays
• Weather conditions
• Customs clearance delays
• Public holidays or regional restrictions

Airbirds Private Limited is not liable for delays caused by third-party logistics providers.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of placing an order.

Airbirds Private Limited will not be responsible for delivery issues caused by incorrect or incomplete address details.

Additional shipping charges may apply for reshipment if the package is returned due to incorrect address information.

8. Damaged Packages

If the package appears damaged at the time of delivery, customers are advised to:

• Record an unboxing video, and
• Contact our support team immediately.

All damage claims must follow the procedures mentioned in our Refund & Return Policy.

9. Contact Information

For shipping-related queries, please contact:

Airbirds Private Limited
Email: support@airbirds.in
Website: www.airbirds.in